Kualo
Powered by 100% renewable energy

WordPress hosting

Fast, secure and ethical hosting for WordPress, with a one-click WordPress install, free SSL and a 24/7 team who go one step beyond.

Free migration Free SSL & daily backups 60-day money-back
Pay for longer, save more: an annual plan works out at two months free versus paying monthly, and a three-year plan at 10 months free.
Cancel anytime 60-day money-back guarantee Questions? Chat to us

Solo

Everything a single website needs - ideal for a first site, a portfolio or a small business page.

$9.99 / month
billed $99.90 once a year
  • Host 1 website
  • 10GB NVMe SSD storage
  • 10 email mailboxes
  • 5 MySQL databases
  • 500MB max database size
  • Free domain with annual plan
  • Free SSL & daily backups
  • Free site builder & app installer
Most popular

Startup

Room to grow into several sites of your own - a shop, a blog and a portfolio, all on one plan.

$14.99 / month
billed $149.90 once a year
  • Everything in Solo, plus:
  • Host unlimited websites
  • 30GB NVMe SSD storage
  • 100 email mailboxes
  • 10GB max mailbox size
  • 25 MySQL databases
  • 500MB max database size
  • Self-service backup restore

Performance

Turbocharged resources for high-traffic, resource-hungry sites - busy WooCommerce stores and popular WordPress.

$24.99 / month
billed $249.90 once a year
  • Everything in Startup, plus:
  • 50GB NVMe SSD storage
  • 2 CPU cores & 2GB RAM
  • 96MB Redis & Memcached cache
  • Unlimited email mailboxes
  • 15GB max mailbox size
  • Unlimited MySQL databases
  • 1GB max database size
  • Priority 1-hour support

Performance Plus

Semi-dedicated power for high-traffic sites and growing stores - around 1.2M page loads a month.

$49.99 / month
billed $499.90 once a year
  • Everything in Performance, plus:
  • 100GB NVMe SSD storage
  • 3 CPU cores & 3GB RAM
  • 128MB Redis & Memcached cache
  • 20GB max mailbox size
  • 2GB max database size
  • OpenSearch enabled

Performance Pro

For resource-hungry apps and large stores that need serious headroom - around 1.6M page loads a month.

$89.99 / month
billed $899.90 once a year
  • Everything in Performance Plus, plus:
  • 150GB NVMe SSD storage
  • 4 CPU cores & 4GB RAM
  • 256MB Redis & Memcached cache
  • 25GB max mailbox size
  • 3GB max database size

Performance Max

Our most powerful shared plan - around 2M page loads a month. Need more? See our cloud & dedicated servers.

$134.99 / month
billed $1349.90 once a year
  • Everything in Performance Pro, plus:
  • 200GB NVMe SSD storage
  • 5 CPU cores & 8GB RAM
  • 384MB Redis & Memcached cache
  • Unlimited mailbox size
  • 4GB max database size
Need more power? Swipe to our Performance tiers

Each hosting plan includes the following…

99.9% uptime guarantee
Unlimited data transfer
cPanel control panel
60-day money-back guarantee
Unlimited email aliases
Multiple PHP versions
24/7 human support
Unlimited email auto-responders
Drag & drop site builder
No lock-in or long contracts
Enterprise spam filtering
200+ one-click app installs
The Kualo support team at work
Featured Trustpilot review

“Awesome Hosting & BEST Help Desk/Customer Service”

I have been hosting with Kualo for almost a decade and their customer service/help desk is AMAZING. They respond almost immediately and always go above and beyond in helping resolve the issue. Anytime I'm panicked with something going on wi…

Amanda

Read this review on Trustpilot

Don’t just take our word for it…

4.8
1,324 reviews on Trustpilot

Amazing customer service and value for money - especially if you are non-technical

I cannot believe how good these people are. As my old webhosting service was down, I had to migrate my domains, email and (non-functioning) website. As someone totally non-technica...

Customer · Feb 18, 2026

The care and professionalism of Kualo

Although at this time I am not subscribed to any of their services, I have used them in the past and plan on using them in the future. I will recommend Kualo to anyone who asks me ...

Tommy · Mar 17, 2026

Technical Support

My technical query was answered within just a few minutes - brilliant support!...

Colin Neal · Dec 26, 2025

Great Support Team

I chose Kualo because I had read it was a company with a green side, and a great support team. I confirm they are great, always ready to help, humane and human, which is to me real...

O. A. · Dec 12, 2025

They are very efficient

They are very efficient in helping me. Every single question or issue that arises, no matter the time, they answer and they are available. Kualo has been an excelent partner in my ...

Sandra Martinez · Jan 14, 2026

We have received great support in…

We have received great support in setting up the email addresses for our organisation so far. ...

Kevin O&Donoghue · Dec 1, 2025

Been with Kualo since 2012

Been with Kualo since 2012, their service is outstanding, and they help you above and beyond. I can't fault their support; they are proactive and point out the best solution for yo...

Krystal Blackwell · Feb 23, 2026

Getting a free charity partnership…

Getting a free charity partnership hosting website with Kualo has been the best decision we've made in setting up and running our micro-charity. Everything is made simple and human...

Caroline Wight · Feb 4, 2026

Excellent service and care

Excellent service and care. They even offer a free hosting service for registered Charities. Highly recommended and couldn't be happier....

DSBOSS · Feb 17, 2026

Kualo service Appraisal

Been with Kualo for 11 years and couldn't be happier with their service levels and resolution time when there is an issue....

John · Jan 22, 2026

Really good customer support

Really good customer support; quick and very helpful to a non-tech person like me!...

Andrea · Mar 2, 2026

Client Support is exceptional

Client Support is exceptional. Thank you for assisting my complex move ! ...

Baljit Balrow · Feb 20, 2026
Up and running fast

Your WordPress site, sorted.

We make WordPress simple to launch and quick to run, then leave you free to build.

Install WordPress in a click

Your account activates the moment you order, with a one-click WordPress install. You can have WordPress live in minutes, with no technical know-how needed.

  • Instant account activation
  • Fast one-click WordPress install
  • Free domain with an annual plan

Tuned for WordPress

Our stack is built to make WordPress fly - the LiteSpeed web server with LSCache, Redis and Memcached caching, and your choice of PHP version, all a click away.

  • NVMe SSD storage with HTTP/3
  • Server-side caching built in
  • Free Cloudflare CDN worldwide

What is WordPress?

WordPress powers more than 43% of the web — a figure that rises every day. Everything from simple websites, to blogs, to complex portals and enterprise websites, and even applications, are built with WordPress. WordPress combines simplicity for users and publishers with under-the-hood complexity for developers. This makes it flexible while still being easy-to-use. We have listed here some of the features that come as standard with WordPress; however, there are literally thousands of plugins that extend what WordPress does, so the actual functionality is nearly limitless. You are also free to do whatever you like with the WordPress code, extend it or modify in any way or use it for commercial projects without any licensing fees. That is the beauty of free software, free refers not only to price but also the freedom to have complete control over it.
WordPress screenshot
WordPress screenshot
WordPress screenshot
WordPress screenshot
WordPress screenshot
AI Starter Sites

From idea to a live site in minutes.

Answer a few quick questions and our AI builds you a complete, ready-to-edit WordPress site - pages, written content and images, all in place. Refine it in WordPress, hit publish, and you are live. It is free on every plan.

1
Tell it about your site
A sentence or two on what you do.
2
The AI drafts your pages
Layout, copy and images, ready to edit.
3
Make it yours and publish
Tweak it in WordPress, then go live.
Managed WordPress, included

Everything you need to run WordPress well.

Every plan includes WP Toolkit - one dashboard to install, secure, update and manage every WordPress site you host, without the managed-WordPress price tag.

One-click install
One-click install

Spin up a fresh, fully-configured WordPress site in seconds, ready to build on.

One-click staging
One-click staging

Clone your site to a safe staging copy, test your changes, then push them live.

Smart Updates
Smart Updates

Test plugin and theme updates on a clone before they ever touch your live site.

Vulnerability scanner
Vulnerability scanner

Spot known vulnerabilities in core, plugins and themes, and patch them fast.

One-click hardening
One-click hardening

Apply a set of security best practices to every site with a single click.

Clone and back up
Clone and back up

Duplicate a site or restore it from a backup whenever you need to.

Built, top to bottom, to be fast.
Engineered for speed

Built, top to bottom, to be fast.

Speed starts with storage. We use enterprise NVMe SSD - highly available, fault-tolerant and far faster than legacy SATA or stand-alone SSD. Pair that with the LiteSpeed web server, PHP 8 and HTTP/3, and your site flies.

  • NVMe SSD storage with 150,000+ IOPS
  • LiteSpeed web server, LSCache, PHP 8 & HTTP/3
  • Redis & Memcached caching on Performance
  • Free Cloudflare CDN to speed up visitors worldwide
Turbo-charged caching

WordPress, accelerated with LiteSpeed Cache.

WordPress has a purpose-built LiteSpeed Cache plugin that works hand in hand with our LiteSpeed servers, serving cached pages straight from memory so your site stays fast under load.

LiteSpeed Cache
LiteSpeed Cache

A server-side full-page cache, served straight from memory.

Redis
Redis

Object and backend caching for dynamic apps.

HTTP/3
HTTP/3

The latest, fastest web transport - on by default.

quic.cloud CDN
quic.cloud CDN

A global CDN built specifically for LiteSpeed.

Bring your WordPress site. We move it free.
Free website transfer

Bring your WordPress site. We move it free.

Already running WordPress elsewhere? If your current host is letting you down, we’d love to welcome you. Our migration team will move your WordPress site across for free, with no fuss and no downtime, so you can switch with total confidence.

  • Our team migrates your existing sites for you, free of charge
  • No hassle, no wasted time and no headaches - we do the heavy lifting
  • Carefully handled with zero downtime, so visitors never notice
  • Websites and email accounts both moved across for you
Everything in one place, with cPanel.
The most popular control panel

Everything in one place, with cPanel.

With cPanel you manage every corner of your hosting account from one friendly, point-and-click dashboard - email, files, databases, security and more, no command line required.

  • Manage email accounts & webmail
  • File & FTP manager
  • One-click free SSL
  • Databases, backups & restores
  • Multiple PHP versions
  • SSH, Git & developer tools
Secure and stable, by design.
Security in depth

Secure and stable, by design.

Security is paramount. Our hosting is built from the ground up to keep your site, and your visitors, safe, with free SSL on every site as standard.

  • Full account isolation with a caged file system
  • Machine-learning firewall with collective intelligence
  • Automatic vulnerability patching & malware quarantine
  • Free SSL, brute-force protection & DDoS mitigation
Spam-free email

Email, simply spam-free

Every plan includes enterprise spam filtering, powered by industry leaders SpamExperts. It delivers an average 99.98% filtering accuracy with close to zero false positives, so you spend less time fighting spam and more time on your business.

  • Unlimited email aliases & auto-responders
  • Virus filtration built in as standard
Cloudflare CDN

A faster, safer site with Cloudflare

Cloudflare's free CDN dramatically increases the speed and security of your site for visitors worldwide. As experienced Cloudflare partners, we can advise on getting set up and tuning the features that benefit your site most.

  • Global CDN across 100+ datacentres
  • Edge security against bots and DDoS attacks
Compare in detail

Every feature, side by side.

Billing cycle How our discounts workPay for longer, save more: an annual plan works out at 2 months free versus paying monthly, and a 3-year plan at 10 months free.
Monthly
Solo
Just one site, just for you
$9.99/mo
Most popular
Startup
A growing business
$14.99/mo
Performance
Turbo speed for busy sites
$24.99/mo
Performance Plus
Power for busy stores
$49.99/mo
Performance Pro
Demanding workloads
$89.99/mo
Performance Max
Maximum managed power
$134.99/mo
Solo
Startup
Performance
Performance Plus
Performance Pro
Performance Max
Websites you can hostWebsites you can hostThe number of separate websites the plan can host. Extra sites are added with cPanel ‘addon domains’ inside the same account, so it’s ideal for your own sites. To host sites for clients or third parties, you’d want a reseller plan.
1
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
NVMe SSD storageNVMe SSD storageThe disk space for everything in your account - website files, databases and email. We use fast, replicated NVMe storage for speed and redundancy.
10GB
30GB
50GB
100GB
150GB
200GB
Inodes (files & folders)Inodes (files & folders)The total number of files and folders your account can hold - website files, images, emails, logs and cached data all count. Most sites never come close.
250,000
250,000
500,000
750,000
1,000,000
2,000,000
Monthly data transferMonthly data transferNormal website traffic isn’t metered, subject to our fair-use policy. This is sometimes (incorrectly) called ‘bandwidth’.
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Free domain with annual planFree domain with annual planA free domain with a new 12, 24 or 36-month plan, for the first year (it renews at the standard price after). New registrations only, not transfers, on selected TLDs such as .com, .net, .org and .co.uk.
Solo
Startup
Performance
Performance Plus
Performance Pro
Performance Max
CPU coresCPU coresThe number of CPU cores your account can use. More cores mean more speed and the headroom to handle busier sites and heavier apps.
1
1
2
3
4
5
RAMRAMThe memory available to your account. More RAM helps you handle more visitors and supports fast caching.
1GB
1GB
2GB
3GB
4GB
8GB
Disk I/O throughputDisk I/O throughputThe read/write throughput available to your account. Higher tiers get faster disk I/O for snappier sites.
10MB/s
10MB/s
20MB/s
30MB/s
40MB/s
50MB/s
Resource BoostResource BoostExpecting a traffic surge? Temporarily boost resources like CPU and RAM for up to 72 hours per calendar month.Adds CPU, RAM, disk I/O and inode capacity, instantly, from cPanel.guide
LiteSpeed web server & LSCacheLiteSpeed web server & LSCacheLiteSpeed with server-side LSCache turbo-charges page speed and lets you handle far more visitors. Ready-made plugins for WordPress and more, or accelerate any dynamic app with .htaccess rules.
Redis & MemcachedRedis & MemcachedObject and backend caching with Redis or Memcached dramatically speeds up compatible apps such as WordPress, Magento and Drupal. The figure is the dedicated cache memory included on each plan.
96MB
128MB
256MB
384MB
OpenSearchOpenSearchA powerful open-source search and analytics engine (OpenSearch) that delivers very fast search for compatible apps. Available on Performance Plus and higher.
Est. monthly page loadsEst. monthly page loadsA guide to the dynamic page loads a typical app such as WordPress should handle on each plan’s resources. A point of reference, not a hard limit.
~400k
~400k
~800k
~1.2M
~1.6M
~2M
Solo
Startup
Performance
Performance Plus
Performance Pro
Performance Max
Email accountsEmail accountsPOP and IMAP mailboxes. IMAP keeps mail on the server and syncs across your devices - best if you use more than one.
10
100
Unlimited
Unlimited
Unlimited
Unlimited
Max mailbox sizeMax mailbox sizeThe largest a single mailbox can grow to. Mailboxes use your account’s storage allowance - this is a per-mailbox ceiling, not extra space on top.
10GB
10GB
15GB
20GB
25GB
Unlimited
Enterprise spam & virus scanningEnterprise spam & virus scanningEnterprise spam and virus filtering with 99.98% accuracy and close to zero false positives - a dedicated professional cluster, not free tools.
WebmailWebmailCheck your email from any web browser, wherever you are.
Forwarders & aliasesForwarders & aliasesCreate generic addresses such as sales@ or info@ that forward to one or more people on your team.
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Auto-respondersAuto-respondersSet automatic replies, such as an out-of-office message.
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Mailing listsMailing listsEmail a large group easily with managed mailing lists.
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Use an external mail providerUse an external mail providerPrefer to run email on your own mail server or an external provider? Point your domain’s email elsewhere in a click.
Solo
Startup
Performance
Performance Plus
Performance Pro
Performance Max
Addon domainsAddon domainsAn addon domain is cPanel’s term for a separate website hosted inside one account - this is how you host multiple sites in a single plan.
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Alias / parked domainsAlias / parked domainsDomains you can point at your site or redirect elsewhere. You can also set up email on any alias domain.
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
MySQL databasesMySQL databasesThe number of MySQL databases you can create. Most apps such as WordPress need one database each.
5
25
Unlimited
Unlimited
Unlimited
Unlimited
Max database sizeMax database sizeThe largest a single database can grow to, within your account’s storage allowance.
500MB
500MB
1GB
2GB
3GB
4GB
phpMyAdminphpMyAdminA browser-based tool to browse and manage your MySQL databases.
Remote database accessRemote database accessAccess your databases remotely over a secure SSH tunnel where your app supports it.
Solo
Startup
Performance
Performance Plus
Performance Pro
Performance Max
Free drag & drop site builder
AI Starter SitesAI Starter SitesGenerate a ready-to-edit WordPress website in minutes with our AI-powered builder, then make it your own.Answer a few questions and the AI assembles pages, copy and images for you.guide
1-click app installer1-click app installerInstall 200+ popular apps such as WordPress, WooCommerce and CRMs in a click.
WP ToolkitWP ToolkitInstall, update, clone, stage, secure and vulnerability-scan your WordPress sites from one dashboard.
cPanel control panel
Wide PHP version supportWide PHP version supportA wide range of PHP versions from legacy (including 5.3) to the latest, chosen per site with PHP Selector and fine-tuned via .htaccess. Security patching is maintained even on older versions.
SSH accessSSH accessSecure command-line access, fully locked down to your own account - handy for Git, Composer and advanced tasks.
WP-CLIWP-CLIManage WordPress from the command line over SSH - updates, plugins, users, imports and more.
Perl, Python, Node.js & RubyPerl, Python, Node.js & RubyRun apps in a range of languages alongside PHP.
Cron jobsCron jobsSchedule scripts to run at set intervals - used by many apps for automated tasks.
Unlimited FTP & SFTPUnlimited FTP & SFTPUpload and manage files over FTP, or its fully-encrypted SFTP equivalent. Create as many accounts as you need.
Solo
Startup
Performance
Performance Plus
Performance Pro
Performance Max
Free SSL certificatesFree SSL certificatesUnlimited free SSL from Let’s Encrypt - the padlock and https:// on your own domain. Issue as many as you need, free of charge.
Real-time malware scanningReal-time malware scanningYour files and live PHP executions are scanned for malware in real time, so threats and exploits are caught as they happen.
Brute-force protection & rate limitingBrute-force protection & rate limitingRepeated failed logins and abusive request rates are detected and blocked automatically to keep attackers out.
Web application firewallWeb application firewallA web application firewall inspects incoming requests and blocks common attacks such as SQL injection and cross-site scripting.
Automatic vulnerability patchingAutomatic vulnerability patchingKnown vulnerabilities in popular software - largely core CMS components - are patched automatically at the server level, even before you update.
Account isolationAccount isolationYour account runs fully isolated from others on the same server, so a neighbouring site can never see or reach your files.
Daily backupsDaily backupsWe take a daily backup of every site we host.
Frequent database backupsFrequent database backupsPerformance plans take additional, more frequent database-only backups on top of the daily account backup.
Self-service restoreSelf-service restoreRestore individual files, email accounts and databases yourself from the control panel.
Account snapshotsAccount snapshotsGenerate and download a full on-demand snapshot of your site at any time.
Managed restore by our teamManaged restore by our teamOur engineers can professionally restore your site from a backup. Included on Startup and above; available as a paid add-on on Solo.
Paid add-on
Solo
Startup
Performance
Performance Plus
Performance Pro
Performance Max
Free website migrationFree website migrationOur team moves your existing website to Kualo for free, with no downtime.
100% renewable energy100% renewable energyEvery website we host is powered by 100% renewable energy.
24/7 ticket support24/7 ticket supportRound-the-clock support, every day of the year.
Detailed self-help toolsDetailed self-help toolsAn extensive knowledgebase and guides to help you help yourself, any time.
Priority 1-hour responsePriority 1-hour responsePerformance customers get priority assistance with a guaranteed 1-hour ticket response time.
99.9% uptime guarantee
60-day money-back guarantee60-day money-back guaranteeNot happy? Get a full refund within 60 days.
Cancel anytimeCancel anytimeNo lock-in. Cancel whenever you like.
Billing cycle How our discounts workPay for longer, save more: an annual plan works out at 2 months free versus paying monthly, and a 3-year plan at 10 months free.
Monthly
Solo
Just one site, just for you
$9.99/mo
Startup
A growing business
$14.99/mo
Performance
Turbo speed for busy sites
$24.99/mo
Performance Plus
Power for busy stores
$49.99/mo
Performance Pro
Demanding workloads
$89.99/mo
Performance Max
Maximum managed power
$134.99/mo
60-day money back
No questions asked
Free migration
A real engineer moves you
24/7 human support
~2 min median response
100% renewable
Powered by green energy
The Kualo difference

Built to be fast, supported and green.

Every plan is backed by the same obsession with speed, real human support and a genuinely lighter footprint on the planet.

Blistering speed
Blistering speed

Enterprise NVMe storage, LiteSpeed web server and a free CDN, tuned for sub-second page loads.

24/7 human support
24/7 human support

Real UK-based engineers on live chat and tickets around the clock, with a two-minute median reply.

Free migrations
Free migrations

Our team moves your sites and email across for free, carefully, with zero downtime.

Daily backups
Daily backups

A daily backup of every account, with 30 days of revisions you can self-restore in a click.

100% renewable
100% renewable

Every watt matched with renewable energy since 2019, plus a tree-planting programme.

1-click apps
1-click apps

Install WordPress and 200+ apps in a click, and manage them all from cPanel.

99.9%
Uptime guarantee
4.8/5
On Trustpilot
100%
Renewable energy
20+ yrs
Hosting the web
100% renewable energy

Green through and through.

It's easy to forget the real-world machinery that keeps the internet running. With Kualo, your slice of the net is 100% powered by renewable energy. We also plant trees and invest in certified carbon offsetting, removing more carbon than we consume, and we're committed to paying back the carbon we've used since we were founded.

Read about green hosting

100% renewable

Every watt matched with renewable energy since 2019.

86,000+

Trees planted

Growing every day, with certified offsetting.

Efficient cooling

Free cooling and hot-aisle containment in our datacentre.

2,400+

Tonnes CO₂ offset

On a path to becoming carbon negative.

Real humans, 24 hours a day.
Support with love

Real humans, 24 hours a day.

Going one step beyond is what we do. Our team works around the clock, so whenever you need a hand you reach a patient, knowledgeable human on live chat, ticket or phone - never an outsourced script. We call it support with love, and you’ll feel the difference.

  • Real, UK-trained engineers on live chat & tickets, 24/7
  • A median first response of around two minutes
  • 60-day money-back guarantee, no questions asked
  • No lock-in and a 99.9% uptime promise

Ready to launch your WordPress site?

Pick a plan above, or talk to a human who actually knows WordPress hosting.

Questions & answers

WordPress hosting FAQs

Everything you might want to know about hosting WordPress with us. Can't find your answer? Ask our team - real humans, 24/7.

Plans & getting started

Can you move my existing website to Kualo for free?
Yes. If your current host is letting you down, our migration team will move your existing sites across for you free of charge, carefully and with zero downtime. Just open a ticket after signing up and we'll take care of the heavy lifting. For complex or e-commerce sites there's also a hands-on paid VIP managed migration. Learn more about migrations.
Which plan is right for me?
For most personal and small-business sites, Solo or Startup is plenty. If you run a busy site or an online store, or you want server-side Redis and Memcached caching and more frequent database backups, choose one of the Performance plans - they add up to five CPU cores and 8GB RAM. Not sure? Tell us about your site and we'll point you the right way.
How many websites can I host?
The Solo plan hosts a single website, while Startup and Performance let you host unlimited websites within one account using cPanel's addon domain feature. That's ideal if the sites are all your own. If you want to host sites for third-party clients, take a look at our reseller plans instead.
How quickly is my account set up?
Instantly. Your account is provisioned the moment your payment clears, and a welcome email with everything you need to get started lands within a few minutes.
Where are your servers based?
You choose at checkout between our UK facility in East London and our US facility in Tampa, Florida. Both deliver excellent speeds worldwide, but for the best performance pick the one closest to most of your visitors - and you can add a CDN to speed things up globally.
Can I upgrade or downgrade my plan later?
Yes, any time. You can move up or down between plans from your client area, and we'll pro-rata the difference. As your site grows you can also move on to a Cloud VPS or dedicated server without any downtime.

Building your site

Can I install WordPress and other apps easily?
Absolutely. Our free Softaculous installer lets you set up WordPress, Joomla, Drupal, Magento and over 200 other apps in a single click, with no technical know-how needed. You can also back up, upgrade and clone installs from your control panel. Prefer to build by hand? The free ProSite drag-and-drop builder is included too.
Do you properly support WordPress?
WordPress is our speciality. Every account includes WP Toolkit - one-click installs, one-click staging, Smart Updates (which test plugin and theme updates on a clone before they go live), a vulnerability scanner and one-click hardening. You can even let our AI Starter Sites wizard build a complete WordPress site for you from a few quick questions.
Does it come with a control panel?
Yes - every plan includes cPanel, the world's most popular hosting control panel, so your sites, email, databases, backups and security are all a click away. Take the tour.
Which PHP versions can I run?
A wide range, switchable yourself with PHP Selector - and different sites in the same account can run different versions, with control over settings like memory limit and execution time. We also back-port security patches to older, end-of-life PHP versions, so legacy apps stay safe (something very few hosts do).
Can I run Node.js, Python or Ruby?
Yes. Run Node.js via the Node.js Selector in cPanel (or manage versions with NVM on the command line), alongside Perl, Python and Ruby. Free SSH access is included on every plan - just ask support to switch it on.
Can I create a staging site?
Yes. WordPress users get one-click staging from WP Toolkit, and Softaculous includes staging for most other supported apps. You can also spin up a subdomain as a manual test environment for anything.
Can I sell hosting to my own clients?
Our multi-site plans share a single cPanel login, so they're for hosting your own sites, not reselling to third parties. If you want to host for clients, our reseller plans are built for exactly that.
Can I get root access or Windows hosting?
Shared plans don't include root access - if you need it, a Cloud VPS or dedicated server is the way to go. We're Linux-only (no Windows hosting), but you can manage everything happily from a Windows, Mac or Linux computer.

Email

Do you offer email with my hosting?
Yes. Every plan includes mailboxes on your own domain (10 on Solo, 100 on Startup, unlimited on Performance), with enterprise spam and virus filtering, webmail, forwarders and auto-responders. You can also add our professional Zimbra email for advanced collaboration.
Are there email sending limits?
Yes - every plan has an hourly outbound limit (set out in our resource usage policy) to protect deliverability and the shared platform. For newsletters or high-volume transactional email we recommend pairing a dedicated SMTP service such as SendGrid, Mailgun or Postmark, which bypass the limit entirely.

Speed & performance

How fast is your hosting?
Very. We use enterprise NVMe SSD storage delivering over 150,000 IOPS, the LiteSpeed web server with LSCache, PHP 8 and HTTP/3. Our Performance plan adds Redis and Memcached caching for compatible apps, plus you can layer Cloudflare's free CDN on top to speed up visitors worldwide.
Can I use a CDN?
Absolutely. Cloudflare's free tier covers most sites and is set up by pointing your nameservers at them. We also partner with quic.cloud - purpose-built for LiteSpeed and WordPress - giving Kualo customers enhanced limits including 20GB a month free.
Do you support OpenSearch?
Yes, on Performance Plus and above. OpenSearch powers fast, faceted search for Magento, WordPress (via plugins) and custom apps - and very few shared hosts offer it.
What happens if I get a sudden traffic spike?
Use Resource Boost - free on every plan. Straight from cPanel you can scale up your CPU, RAM, I/O and inode capacity for up to 72 hours a month at no extra cost, perfect for a viral post, a flash sale or a big import.
Do you offer “unlimited” space?
No - and on purpose. “Unlimited” usually means cheap disks on overcrowded servers with hidden catches. We give you a clear, honest NVMe SSD allocation (in RAID for redundancy) with no surprises - and since over 95% of sites use under 10GB, our plans are usually more than enough.
What uptime can I expect?
We back our hosting with a 99.9% uptime guarantee, and our network is independently monitored around the clock. Our infrastructure uses redundant, fault-tolerant hardware across enterprise data centres so your site stays online.

Security & backups

Is SSL included, and how is my site kept secure?
Every site gets unlimited free SSL certificates via Let's Encrypt, auto-installed and auto-renewed. Security is layered: CageFS isolates your account from every other on the server, Imunify360 is an AI-powered firewall, Patchman automatically patches CMS vulnerabilities, and your files are scanned for malware in real time - with two-factor authentication on your account too. Read about our security.
What backups do you take?
We take a daily backup of your whole account and keep 30 days of history. Performance plans add more frequent database-only backups for very recent restore points. You can self-restore individual files, databases, email accounts or the whole account from your control panel, and our team is happy to help with restoration on Startup and Performance plans.
Is there a money-back guarantee?
Yes. You can cancel within the first 60 days for a full refund of your hosting, no questions asked. There's no lock-in and no long-term contract, so you can leave whenever you like. Domain registration and transfer fees are non-refundable, but you keep the domain to use elsewhere.

Support

What support do you offer, and when?
Real, human support is available 24 hours a day, 7 days a week via live chat and tickets, with a median first response of around two minutes. Our team are UK-trained hosting engineers, not outsourced scripts.
What does your support actually cover?
More than most. We'll happily help debug a PHP error, troubleshoot a CMS, or dig into why something isn't working - going well beyond the “that's your problem” server admin many hosts stop at. It's best-effort and not a substitute for your own developer on custom code, but if something's genuinely outside our scope we'll tell you honestly and point you the right way.
Can you build or design my website for me?
We don't offer design services - we'd rather do hosting brilliantly than compete with designers - but we make doing it yourself easy with AI Starter Sites, the free ProSite builder, WP Toolkit and 200+ one-click apps. Want a pro instead? Ask us and we can point you to people we trust.

Billing & domains

What billing cycles and payment methods do you offer?
Pay monthly, or prepay for one, two or three years to save - that's two, four or 10 months free respectively. We accept Visa, MasterCard, American Express and PayPal; for monthly billing we recommend a card, as PayPal can't auto-renew.
Will my price increase at renewal?
We don't play the surprise-renewal game. Your price is clear up front, and we give you 30 days' notice before any renewal so there are never any nasty shocks. Prepay annually or for three years to lock in your savings for longer.
Do I get a free domain name?
Yes. When you buy hosting on an annual (12 month or longer) plan you can register a brand new .com, .net, .org, .co.uk or .org.uk domain, or transfer an existing one, free for the first year. It then renews at our regular rates.
Do I have to move my domain to you?
Not at all - you can host with us and keep your domain wherever it is. Our domain prices are very competitive if you'd like to bring it over, and every plan also lets you point unlimited parked and alias domains at your account.
Do you offer discounts for charities?
We do. Eligible registered charities can get our Solo plan free or half-price depending on size and circumstances, with up to 50% off across the wider range for larger requirements. See charity hosting.
Is your hosting really green?
Yes - our data centres have run on 100% renewable energy since 2019, and we're climate positive: our partnership with Ecologi has funded 86,000+ trees and offset 2,400+ tonnes of CO₂. Reducing our impact on the planet is engrained in our core principles. See our green credentials.