How to create a support ticket in MyKualo
Raising a support ticket in MyKualo is the best way to contact us and get fast, prioritised help around the clock.
How to share your Cloudflare account with Kualo support
Grant Kualo support full Administrator access to your Cloudflare account so we can investigate and resolve DNS, proxy, and securit...
How to share your screen with our support team
Share your screen with our support team in under two minutes using Google Remote Desktop - no complicated software required.
Sharing sensitive data using the Secure Vault
The Secure Vault lets you share sensitive credentials with Kualo's support team using strong encryption, without sending data in p...
Your phone PIN: how we check it is you when you call
When you call Kualo support, read us the six-digit phone PIN from my.kualo.com/pin so we can check it is you before discussing you...